We saw 3, yes 3 patients yesterday! Nothing too complicated, so it was perfect. Gabrielle and I spent a lot of time figuring out our computerized records system. We have both used another one before and are very set in our ways. This program is supposed to be better and easier to use. You can teach old dogs new tricks, but it is taking a while. I think we're actually going to have to break down and watch the training video.
Over the weekend, we had a meeting with our interior/exterior designer, John Griffin. He is helping us design a beautiful front desk area and an awning near the front door so that our clients and patients can have some shelter from the rain. As it currently stands, there is a drain in the middle of the overhang so that all of the rainwater is concentrated on anyone who stands there. Talk about smart planning.
Today, we have Patch Smith coming in for a dental cleaning. This will be our first time using our beautiful new laboratory equipment for her presurgical bloodwork. It will also be the christening of the dental machine--plenty to keep us busy.
Tuesday, November 4, 2008
Saturday, November 1, 2008
Pricing
Well, I just spent something like 6 hours working on setting prices for the practice. And I had already spent at least that much just entering the prices of supplies earlier this week.
It seems like a really long time on a very mundane task, but it is a very important one for our business. Obviously, I have to set prices in order for the business to generate any profit. It is really important to me that I am charging a fair price for each service we perform. To that end, I purchased a software called the Fair Fee software. (You can check out their website at www.fairfees.com) It takes into account everything we do for each service. I am really excited about it because it means that I don't ever have to think that we are charging too much or too little for something. I know that I have an objective way to measure the labor and supplies that go into everything we do. I hope that is something that is comforting to our clients as well.
Tomorrow, I get to transfer all of that info into our practice management software. Woohoo!!! It is also a little mundane, but it is important in forming our foundation. Another great night of sleep will be great too. We already have our first appointment scheduled--Patch Smith for a dental on Tuesday. I hope we'll get lots more!
It seems like a really long time on a very mundane task, but it is a very important one for our business. Obviously, I have to set prices in order for the business to generate any profit. It is really important to me that I am charging a fair price for each service we perform. To that end, I purchased a software called the Fair Fee software. (You can check out their website at www.fairfees.com) It takes into account everything we do for each service. I am really excited about it because it means that I don't ever have to think that we are charging too much or too little for something. I know that I have an objective way to measure the labor and supplies that go into everything we do. I hope that is something that is comforting to our clients as well.
Tomorrow, I get to transfer all of that info into our practice management software. Woohoo!!! It is also a little mundane, but it is important in forming our foundation. Another great night of sleep will be great too. We already have our first appointment scheduled--Patch Smith for a dental on Tuesday. I hope we'll get lots more!
Friday, October 31, 2008
Opening Day
Well, it's finally here. We are together enough to open our doors for business. It has been a long time since I've been so tired. Earlier this week, I couldn't remember my ATM pin number. But, after a little dreaming and a lot of hard work, here we are!
We are not finished with our project. The outside of the building needs some things to make it look prettier. In the meantime, please come by and see what we've done to the inside of the building. It is very beautiful thanks to the help of MultiPro Services, John Griffin designs, Tactical Magic, and a lot of other individuals.
The building will be finished in time. The philosophy of our practice has been defined and is the same no matter how anything looks. It is very important to me to create an environment that is a fair, pleasant place to work and also a pleasant place to bring your furry family members.
Each of us has a relationship with our pets. For some of us, our pets are our children. Some of our pets are the strays that live in our neighborhood. Some of our pets have been inherited from family members. Some of them may be working animals such as Guide Dogs or Police Dogs. With each of these pets comes a different relationship. We at Utopia Animal Hospital want you to know that your relationship with your pet, whatever it may be, is important in his health care plan.
I invite you to stop by and visit us. You will meet a very friendly staff. Gabrielle is our Office Manager who is running the reception area for the beginning. Carla and Ashle are responsible for assiting in exam rooms and behind the scenes activities like bathing and surgeries.
Our business hours are 7:30 to 5:30 Monday-Friday. We would be happy to have you drop your pet off so we can take care of her while you are at work.
Please call us at 746-8758 to schedule an appointment.
We are not finished with our project. The outside of the building needs some things to make it look prettier. In the meantime, please come by and see what we've done to the inside of the building. It is very beautiful thanks to the help of MultiPro Services, John Griffin designs, Tactical Magic, and a lot of other individuals.
The building will be finished in time. The philosophy of our practice has been defined and is the same no matter how anything looks. It is very important to me to create an environment that is a fair, pleasant place to work and also a pleasant place to bring your furry family members.
Each of us has a relationship with our pets. For some of us, our pets are our children. Some of our pets are the strays that live in our neighborhood. Some of our pets have been inherited from family members. Some of them may be working animals such as Guide Dogs or Police Dogs. With each of these pets comes a different relationship. We at Utopia Animal Hospital want you to know that your relationship with your pet, whatever it may be, is important in his health care plan.
I invite you to stop by and visit us. You will meet a very friendly staff. Gabrielle is our Office Manager who is running the reception area for the beginning. Carla and Ashle are responsible for assiting in exam rooms and behind the scenes activities like bathing and surgeries.
Our business hours are 7:30 to 5:30 Monday-Friday. We would be happy to have you drop your pet off so we can take care of her while you are at work.
Please call us at 746-8758 to schedule an appointment.
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